Terms & Conditions

Acceptance of the Terms

By using Bingo Vezina, you agree to be bound by these Terms and Conditions. Please read them carefully before accessing or participating on our website.

Eligibility Requirements

1. You must be at least 18 years old (or the minimum age required in your jurisdiction) to participate.
2. Your account must be created with accurate information.
3. Bingo Vezina is only available to individuals who are physically located within Canada, except for walk-in guests from other countries.

Minimum Age Requirements

The minimum age requirement for participating at Bingo Vezina is 18 years old (or the applicable minimum age in your jurisdiction). We reserve the right to request proof of age if necessary.

Geographic Restrictions

Bingo Vezina services are restricted to Canadian residents, except walk-in guests who are allowed to participate but may not claim prizes exceeding $500 without additional documentation per RACJ guidelines. Non-Canadian residents cannot create an account or receive loyalty rewards.

Account Registration Rules

1. One user account is permitted per person.
2. Your account information must be accurate and up-to-date at all times.
3. You are responsible for maintaining the confidentiality of your login credentials and password protection.

One-Account-Per-User Policies

Creating multiple accounts or sharing an existing one with another individual is strictly prohibited. This includes, but is not limited to, creating duplicate accounts using different email addresses, phone numbers, or other identifying details.

Identity Verification and KYC

Bingo Vezina may request verification documents from users at any time to comply with applicable anti-money laundering (AML) regulations and prevent identity theft.

Account Accuracy Obligations

You must ensure that your account information is accurate, complete, and up-to-date. You agree to notify Bingo Vezina immediately of any changes to this information.

Account Security Responsibilities

1. Your username and password are confidential.
2. Do not share them with others or store them in easily accessible locations.
3. Report suspicious activity on your account promptly.

Login Credentials and Password Protection

Your login credentials and password must be kept secure at all times. We will never request this information via email, phone call, or any other communication method except through our website's built-in security measures.

Restricted Behaviour and Prohibited Activities

Bingo Vezina reserves the right to take action against users who engage in unauthorized activities, including but not limited to:

• Creating multiple accounts
• Using bots or automated software
• Colluding with others for unfair advantage
• Engaging in harassment or abusive behavior

Multi-Accounting and Fraud Prevention

We have measures in place to prevent multi-account sharing, duplicate account creations, and any other form of unauthorized activity. You agree not to engage in these prohibited activities.

Bonus and Promotion Rules

1. Bonuses are only available to users who meet the specific criteria outlined on our website.
2. Promotions may carry restrictions on terms such as minimum deposit requirements or bonus expiration dates.

Wagering and Gameplay Conditions

You understand that gaming involves an element of chance, and your participation carries a risk of financial loss.

Bonus Abuse Prevention

Bingo Vezina reserves the right to take action against users who we believe are attempting to exploit our promotions in bad faith. This includes but is not limited to:

• Placing bets solely on bonuses or promotional offers
• Engaging in low-risk, high-frequency betting patterns designed for bonus exploitation

Deposits and Withdrawals

Bingo Vezina supports various payment methods including cash and Interac debit for deposits. For withdrawals, we require verification before processing transactions.

Verification Before Withdrawals

You must provide required identification documents to process withdrawal requests.

Processing and Review Procedures

Withdrawal request reviews may take up to days to complete. We reserve the right to refuse or delay any withdrawal if there are concerns about the transaction's legitimacy.

Responsible Gambling Expectations

1. Gaming is for entertainment purposes only.
2. Set limits on your gaming activities (time, money spent).
3. Take regular breaks from gaming sessions.
4. Seek help if you think gaming has become a problem (see below).

Self-Exclusion and Account Restrictions

Bingo Vezina offers self-exclusion options through the Club Étoile loyalty program.

Game Fairness and RNG Systems

Our games are designed with Random Number Generators to ensure fairness and randomness. We have implemented measures to prevent tampering or manipulation of game outcomes.

Technical Interruptions or Voided Gameplay

In cases where technical interruptions occur, resulting in voided gameplay or delayed transactions, Bingo Vezina will not be responsible for losses incurred due to these events.

Suspension or Closure of Accounts

We reserve the right to suspend or close your account if you breach our Terms and Conditions.

Intellectual Property and Platform Ownership

Bingo Vezina retains all intellectual property rights associated with its website, games, software, and other proprietary assets. Users are not entitled to distribute, reproduce, or otherwise exploit any content without explicit permission from Bingo Vezina.

Limitation of Liability

Bingo Vezina disclaims liability for any damages arising out of your use of our platform unless directly caused by the negligence of Bingo Vezina.

Modification of Terms

We reserve the right to update these Terms and Conditions as needed, with changes taking effect immediately upon publication. Your continued participation after modifications confirms acceptance of revised terms.

Contact or Support Guidance

If you require assistance with any aspect related to this document (Terms & Conditions), please contact our dedicated support team for help.

Applicable Licensing or Regulatory Oversight

Bingo Vezina operates under the jurisdiction and regulations set by the Régie des alcools, des courses et des jeux de Québec (RACJ).